Douglas Elliman

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Reviews about Douglas Elliman

• Richard Anthony
  ★ ☆ ☆ ☆ ☆
  I'm very displeased with the type of service I received from one of their agents. I called and left a Voicemail for an apartment that was recently listed. I get a text message days later randomly late at night from the agent apologizing for the late response. Instead of answering my inquiry about the apartment she tried to push me onto two other apartments. I answer her and ask her to call me on Monday and didnt receive a call from her the whole week. I finally text her again about the apartment and she didnt answer me again. Instead she told me she can show me a larger studio for $200 more. I told her I was interested in the first apartment and then again no answer.
  
  What kind of operation are you running here? I honestly thought this was a scam from the one word answers she was giving me. I had to scroll back to the beginning of our messages to see how she introduced herself to find out she works for Douglas Elliman. This person honestly knows nothing about customer retention or keeping a client happy. I'm also guessing she doesn't like making money and she's a bad multitasker.
  I will not go through this company ever. What a bad impression. Get some better agents that want the money. Not play phone tag with people. So unprofessional.

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